Privacy Policy
Last updated: December 10, 2025
Issa Property Group LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and when you communicate with us by phone, text message (SMS/MMS), email, or other channels.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, mailing address, and phone number.
- Property Information: Property address, condition, occupancy status, and related details you choose to share.
- Communication Information: Contents of messages, inquiries, and other communications with us, including SMS and call records where permitted by law.
- Technical Information: IP address, browser type, device information, and usage data collected through cookies or similar technologies.
How We Use Your Information
We may use the information we collect for purposes including:
- Responding to your inquiries and requests for offers.
- Analyzing properties and providing real estate solutions and options.
- Sending you informational and marketing communications, including text messages, with your consent.
- Improving our website, services, and customer experience.
- Complying with legal obligations and protecting our rights.
Text Messaging & A2P Communications
With your express consent, we may send you automated or non-automated text messages related to your property, offers, and our services. Message and data rates may apply. Message frequency varies.
You can opt out of receiving text messages at any time by replying STOP to any text message we send. For help, reply HELP. Please note that we may still contact you by phone or email as permitted by law and your preferences.
Sharing Your Information
We do not sell your personal information. We may share your information in the following limited situations:
- Service Providers: With vendors and partners who help us operate our business (e.g., CRM, texting platforms, title companies).
- Investors & Buyers: With real estate investors or buyers in connection with evaluating or completing potential transactions involving your property.
- Legal Requirements: When required by law or to protect our rights, property, or safety, or that of others.
Cookies & Tracking Technologies
Our website may use cookies or similar technologies to improve your experience, analyze usage, and remember your preferences. You can usually adjust your browser settings to refuse cookies, but some features of the site may not function properly.
Data Security
We use reasonable physical, technical, and administrative safeguards to protect your information. However, no system can be guaranteed 100% secure and we cannot ensure or warrant the security of any information you transmit to us.
Your Choices
- Text Messages: Opt out by replying STOP. Reply HELP for help.
- Emails: You may opt out of marketing emails by following the unsubscribe instructions in those messages.
- Updating Information: You may contact us to update or correct your contact information.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of our website or services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Issa Property Group LLC
Email: androissa@issapropertygroup.com
Phone: (727) 250-5220